Improved Phone Conversation
- Michael
- "Good morning, Aldrich and Sons."
- Caller
- "Is Mr. Aldrich in?"
- Michael
- "He isn't in right now. May I take a message?"
- Caller
- "Fine, please tell him to call Mr. Rowden."
- Michael
- "Could you spell your last name, please?"
- Caller
- "R-o-w-d-e-n."
- Michael
- "Thank you! Good-bye."