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Improved Phone Conversation

Michael
"Good morning, Aldrich and Sons."
Caller
"Is Mr. Aldrich in?"
Michael
"He isn't in right now. May I take a message?"
Caller
"Fine, please tell him to call Mr. Rowden."
Michael
"Could you spell your last name, please?"
Caller
"R-o-w-d-e-n."
Michael
"Thank you! Good-bye."


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